Thursday, July 21, 2011

Negotiation Skills

We are all in the learning curve of these type of soft skills , which cant be learnt from book , but through actual experience of really saying it out . while watching a tv series , one of the entrepreneur actually say , dont assume from what you "see" or "hear" , but use the "heart" n "mind" to think of it ...

I get to witness a negotiation of price set of the house between my dad and the seller . Previously , i have witnessed the negotiation done by my bro last week ago . By doing some analysis , there is some plus point and "must not " do things .

I am blogging this down , so as i will not forget what my dad actually did . I even observe the smile he put on the face at the right time . With some casual chat at beginning , then saying "without wasting your time , let's get to the topic" , shows his professionalism and prevent the bonding goes to long and out of topic .

Then the face straight away change to stern and confidence look . i can see the "authority" in my dad's voice that make the seller respect . my dad has done sufficient homework , and catch on the hot button of the seller wanting to get rid of the house quick .

With voicing some disadvantages of the voice , and plus point of another location , it actually pulls down the price . But by saying " without wanting to move here and there" to show the intention to stay in current house . Indirectly my dad voice out the price , through using comparison with other house which is fully-furnished rather than disagree with previous set price .

The best part is my dad lock in the time for the seller to confirm the price in the next day . with this he actually has no way to find other buyer . Awesome technique . Even the pause at the right time , to let the seller think .

I am still newbie to this and still have lot to learn ..